Refund Policy

Last updated: October 2025

At AlfridAI LTD, we strive to deliver high quality AI automation and workflow systems designed specifically for your business needs. This Refund Policy outlines how refunds are handled for services purchased through our website AlfridAI.com. By placing an order with us, you agree to the terms stated below.

1. Payment Methods

We currently accept the following payment methods: Stripe (Credit/Debit Cards) Bank Transfer All payments are processed securely. Invoices and receipts are sent via email after each transaction.

2. Non-Refundable Deposit

Every project requires a non-refundable deposit to begin. This deposit covers initial planning, research, and resource allocation, and therefore cannot be refunded once work on your automation system has started.

3. Cancellations by Client

If you choose to cancel your project after work has begun, your deposit will not be refunded. However, we may allow you to reschedule or transfer your project credit toward a future service, depending on availability and mutual agreement.

4. Technical Issues and Fixes

If a technical issue or error occurs within the automation system we deliver, AlfridAI LTD will: Provide free technical support and fixes until the issue is resolved. Only in exceptional cases where the issue cannot be fixed, a partial refund may be considered at our discretion. We always aim to correct and optimize any system rather than issue refunds, ensuring full satisfaction.

5. No Refunds for Completed Work

Once a project or system has been fully delivered and approved by the client, no refunds will be issued. Clients are encouraged to review all deliverables carefully before giving final approval.

6. Subscriptions or Ongoing Services

For recurring services (e.g., maintenance or system monitoring): Clients may cancel future billing anytime. Refunds are not provided for partially used periods.

7. Contact for Refund or Support

For refund inquiries or technical issues, please contact our support team:

Email: info@alfridai.com

WhatsApp: +44 7450 625019

Company: AlfridAI LTD, 128 City Road, London, EC1V 2NX, UK

Our team will review your case and respond within 5 business days.

8. Legal Jurisdiction

This Refund Policy is governed by the laws of England and Wales. By purchasing our services, you confirm your understanding and acceptance of this Refund Policy.