Terms of Service
Last updated: October 2025
Welcome to AlfridAI LTD. By accessing or using our website AlfridAI.com and our services, you agree to the following terms and conditions. Please read them carefully before proceeding with any purchase or project.
1. Overview
AlfridAI LTD provides AI automation, integration, and digital process optimization services to help businesses improve efficiency and scalability.
These Terms of Service govern all interactions between AlfridAI LTD and its clients, whether through our website, email, or other communication channels.
2. Payments and Deposits
Payments for services can be made securely via Stripe or bank transfer.
A deposit (down payment) is required to begin any project.This deposit confirms your order and allows our team to start working on your custom automation system.
Full payment is required before the final delivery unless otherwise agreed in writing.
3. Refund Policy
The deposit is non-refundable once the work on your requested automation system has started.
If a project is canceled by the client after development has begun, the deposit will not be refunded as it covers initial research, design, and development costs.
In case of technical issues or system errors caused by our work, AlfridAI LTD will provide full support and fixes free of charge until the issue is resolved.
For more information, see our Refund Policy.
4. Service Delivery
Project timelines and deliverables will be communicated clearly at the start of the project.
Delays caused by missing client information or approval are not the responsibility of AlfridAI LTD.
Upon completion, clients receive access to their automation systems and related materials.
5. Intellectual Property
All AI systems, code, or materials created by AlfridAI LTD remain the company’s intellectual property until full payment is received.
After full payment, ownership rights are transferred to the client unless otherwise stated in the agreement.
Clients may not resell or redistribute AlfridAI’s proprietary systems without written consent.
6. Support and Maintenance
AlfridAI LTD provides free post-delivery support for fixing bugs or errors.
Ongoing maintenance, updates, or modifications can be arranged through a separate support agreement.
7. Limitation of Liability
AlfridAI LTD is not responsible for:
Losses resulting from misuse or third-party modifications to the delivered system.
Downtime caused by third-party hosting or server providers.
Client-side integration errors not included in the original project scope.
8. Contact Information
For questions, technical support, or business inquiries, please contact us at:
Email: info@alfridai.com
WhatsApp: +44 7450 625019
Company: AlfridAI LTD, 128 City Road, London, EC1V 2NX, UK
9. Acceptance of Terms
By using our website or purchasing any service, you acknowledge that you have read, understood, and agreed to these Terms of Service.